Email Security

"not supported calendar messages.ics" Calendar Invites Error
You can use examples like: 76671 76446 76208 For additional answers for this question, however this error is entirely out of our remit. You can use the b...
Wed, 16 Oct, 2024 at 2:17 PM
Executive Tracking - prevent triggering on Automatic replies from safe senders
This article will help with creating a set of 3 rules, that add a custom header to emails that meet the executive tracking safe list criteria, but do not co...
Wed, 19 Nov, 2025 at 11:46 AM
Explaining Split SMTP logs (No SMTP Transport - Recipient was internal or skipped.)
We do not monitor/log emails, we monitor/log SMTP Connections. This is entirely dependant on the sending domain, and whether the message was sent in one SMT...
Thu, 19 Sep, 2024 at 11:43 AM
How to exclude email addresses from Linkscan
It is possible to exclude specific senders from having their emails be processed through Linkscan. In order to acheive this, please do the following 1. ...
Mon, 27 Sep, 2021 at 2:51 PM
Linkscan: Triaging rules to create multiple methods of Exclusions.
This article will help with creating a set of 3 or more rules, that add an Exclusion Message header to emails that require being bypassed for Linkscan.  ...
Wed, 19 Nov, 2025 at 9:15 AM
SAT Links being clicked by EMS
We have had a number of cases where customers have stated that Phishing/Spam simulations have been clicked by EMS when being processed. This will not be the...
Wed, 3 Sep, 2025 at 10:18 AM